Quadient review
Updated October 1, 2026 · StampCue Editorial Team · Facts checked October 1, 2026
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Our verdict
Quadient sells franking machines for small businesses and growing offices, and the business operates as Quadient, Inc. It suits buyers who want a machine specialist with offices across Europe, North America and Asia, and who are happy to work with help offered by email and phone.
Key facts
- Best for
- Offices that post from their own premises and want a franking machine on site.
- Markets
- AT, AU, BE, BR, CA, CH, CN, CZ, DE, DK, ES, FI, FR, GB, HU, IE, IN, IT, JP, LU, MX, NL, NO, PL, PT, SE, SG, US↗
- Legal entity
- Quadient, Inc.↗
- Support channels
- Email, Phone↗
- Products
- Franking machines
- Official website
- quadient.com
Facts checked October 1, 2026, 2 sources
Pros and cons
Pros
- The company trades as Quadient, Inc., so you can check the contracting name before you order anything.
- The published range is franking machines, aimed at offices that handle their own outgoing mail.
- Contact details are published per office, pairing an email address with a phone number, so a question can go straight to a local desk.
- Office addresses are given for the United Kingdom, France and Australia among others, rather than one central contact point.
Cons
- Help after a machine goes into service runs through email and phone, and the office pages set out no other route.
- The stated footprint ends at 28 countries including Austria, Australia and Belgium, so a buyer in another country should confirm cover before committing.
Ready to try Quadient?
Who it suits
- Offices that post from their own site and want mail equipment kept on the premises.
- Buyers who want a named contracting entity and published office addresses to check first.
- Teams weighing a machine specialist against a postal operator or a general supplier.
Who should look elsewhere
- Anyone after general office supplies rather than a franking machine.
- Buyers outside the listed markets who need on-site support close to home.
The company behind it
Quadient's franking machines sit behind a named legal entity, Quadient, Inc., which is the name worth checking when you need the contracting party for your own records or your supplier paperwork. The company publishes support by email and by phone, and the office listings that carry those contact details also give a postal address in several countries, so a question can go to an office rather than through one central desk. Taken together, those details answer the practical questions that come before a purchase: who you are buying from, how to reach them, and where the paperwork will come from. Anyone weighing machines for outgoing mail can use them as the starting point for a wider comparison rather than the whole of their research.
How Quadient compares
Worth putting on the shortlist if you want a second name to compare against while you weigh franking machines for outgoing mail.
Frequently asked questions
Who operates the company?+
The site is operated by Quadient, Inc. That is the entity named in the terms and conditions, so it is the name to use on purchase paperwork and the party whose obligations you agree to when you buy. Keeping it on file also makes it easier to raise a question later and to confirm who handled an order.
How do I get in touch with support?+
Support details sit on the office listings of Quadient, Inc., which publish an email address and a phone number. You can use whichever suits the situation, and going through a listed office gives you a local point of contact rather than one central desk. Worth checking before you buy if your staff are not near a phone all day.
Which countries does Quadient cover?+
Office listings for Quadient, Inc. name locations in the United Kingdom, France and Australia, alongside a wider spread across Europe, North America and Asia. The spread matters if you want support near the machines themselves. If your business sits outside those markets, ask the company before you plan an installation or promise a delivery date to a customer.
Is this equipment aimed at small businesses?+
Yes. The franking machine pages from Quadient, Inc. are written for smaller offices and teams that are expanding, and the description centres on handling outgoing mail on site. That framing fits a business that franks its own post. It tells you little about a large facility with a dedicated mailroom, so check the fit before ordering.
What should I check before ordering?+
Start with the country. Contact details are tied to office listings rather than one central desk, so confirm which office covers you. Then ask Quadient, Inc. for the paperwork you need, the help available once a machine is running, and how a query is handled if something goes wrong on a weekday. Doing that first saves time later.
Sources
- quadient.com/en-gb/franking-machines checked October 1, 2026
Backs: Products
“Franking machines for small businesses and growing offices ... Quadient franking machines”
- quadient.com/en-gb/office-locations checked October 1, 2026
Backs: Markets, Support channels
“Quadient Offices ... Quadient UK 3rd Floor Press Centre Here East, 14 East Bay Lane London E15 2GW ... Quadient Cavaillon, France ... Quadient Australia Suite 303b, Level 3 31 Market Street Sydney...”
- quadient.com/en-us/terms-conditions checked October 1, 2026
Backs: Legal entity
“Welcome to the website operated by Quadient, Inc.”
Compiled from 3 source pages, checked October 1, 2026. We did not open an account.
Not confirmed yet: Warranty.
Quadient
Offices that post from their own premises and want a franking machine on site.