Sendcloud review
Updated October 1, 2026 · StampCue Editorial Team · Facts checked October 1, 2026
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Our verdict
Sendcloud suits European online shops and office managers who want a single screen to compare couriers, arrange a collection and send freight beside everyday parcels. The comparison spans 170 couriers, so a shop can move a parcel to another carrier rather than settle for a fixed deal.
Key facts
- Best for
- European online shops that want to compare carrier rates on every parcel.
- Couriers compared (couriers)
- 170↗
- Price from
- €3.38↗
- Markets
- AT, BE, DE, ES, FR, GB, IT, NL↗
- Legal entity
- Sendcloud B.V.↗
- Headquarters
- Netherlands↗
- Founded
- 2012↗
- Support channels
- Email, Chat, Phone, Help-centre↗
- Services
- Parcel comparison, Courier booking, International shipping, Pallet shipping, Freight forwarding, Same day courier
- Pickup options
- Collection, Drop off, Locker
- Official website
- sendcloud.com
Facts checked October 1, 2026, 5 sources
Apps and profiles
- Elsewhere
- TrustpilotLinkedIn
Pros and cons
Pros
- DPD shipments start at €3.38, so a first parcel costs little to try the platform.
- Carrier choice reaches 170 couriers, so a shop is not tied to a single carrier contract.
- The company has been building shipping tools since 2012, so the carrier connections are established.
- The contract names Sendcloud B.V., a company registered in the Netherlands, so the counterparty is stated plainly.
Cons
- Shipping origins sit in 8 countries including Austria, Belgium and Germany, so a shipper based in the United States gets little from the network.
- The starting rate of €3.38 is a DPD figure, so it does not describe what other carriers charge.
- With 170 couriers on the list, the rate depends on which carrier the shop picks, so costs shift from send to send.
Who it suits
- Online retailers based in the Netherlands, Germany and France that send parcels every day.
- Office managers who need to compare carrier rates for regular parcel volumes rather than one fixed courier.
- Senders mixing parcels with freight and pallet loads in the same week.
Who should look elsewhere
- US-only shippers, since the supported shipping origins are European markets.
- Accounts below the Growth plan that need a phone line, since that starts at the Growth tier.
- Shops that want a single courier on every parcel, since this account is built for choosing between carriers.
The company behind it
Sendcloud trades as Sendcloud B.V. and is registered in the Netherlands, with its base in Eindhoven. The company built its first version in 2012 as a basic label-printing tool for PostNL parcels, then grew into a full shipping platform. That Dutch entity handles the Netherlands, Belgium, Spain and the rest of the world, so a shop signing up in any of them deals with the same counterparty on the same terms. Every account reaches the team by email and live chat, and a phone line starts from the Growth plan when a sender wants more immediate assistance. The record is plain: a named company, a stated home country and a support route that exists on every plan.
How Sendcloud compares
9.4 vs 8.9
9.4 vs 8.1
9.4 vs 8.0
9.4 vs 8.49.4 vs 9.5
9.4 vs 9.4
9.4 vs 8.0
9.4 vs 8.0
9.4 vs 8.0
9.4 vs 8.0
9.4 vs 8.09.4 vs 8.0
9.4 vs 8.0
Where Sendcloud is available
- Available
- Austria, Belgium, France, Germany, Italy, Netherlands, Spain, United Kingdom
Countries from the brand (Source, checked October 1, 2026)
Frequently asked questions
How much does a parcel cost to begin with?+
Sendcloud publishes a starting rate of €3.38 for DPD, which covers the first parcel rather than a full schedule of rates. Weight, destination and the carrier chosen all shape the final figure, so a shop sending regularly should check the price at booking time. The published number is a DPD figure and not a promise about the rest of the network.
Can the same parcel cost different amounts on different days?+
Yes. The account reaches 170 couriers, and each one carries its own rate for a given weight and destination, so the figure a shop sees depends on the carrier it picks for that send. That flexibility suits a shop watching costs closely, though it means no figure is held for the year.
How many couriers can a single account compare?+
A single account connects to 170 couriers, from familiar national carriers to specialist networks, and each rate is shown before a booking is made. A shop can therefore send a parcel with a budget carrier and the next with a faster option, without opening a second contract or a second login.
Can I send pallets and freight as well as ordinary parcels?+
Yes. Alongside everyday parcel work, the platform reaches freight networks for pallets and bulky loads and a same-day courier service using electric vehicles. Both sit behind the same carrier connection that covers 170 couriers, so a shop with a mixed week books a heavy load and a small parcel in the same place.
How long has the company been running, and who signs the contract?+
Sendcloud built its first version in 2012 as a basic label-printing tool for PostNL parcels, then grew into a full shipping platform. The business trades as Sendcloud B.V. and is registered in the Netherlands, based in Eindhoven, and that same entity handles the Netherlands, Belgium, Spain and the rest of the world.
How does a sender get a parcel to the carrier?+
Pickup runs through collection, drop off and locker, so a sender can book a collection, hand a parcel in at a drop-off point or use a locker. That keeps a small team away from a counter queue and gives a shop with steady volumes a fixed place to send from. The team's written help covers which option suits a given address.
Is phone support part of every plan?+
Every account reaches the team by email, chat, phone and more, and a direct line opens from the Growth plan for more immediate assistance. A shop on a lower plan still has written help to work with when a parcel needs checking, and most questions are answered there. The distinction matters on a day when a shipment is stuck.
What would a small shop try first?+
Starting at €3.38 for DPD, the service is quick to test on a handful of parcels. A carrier list of 170 couriers still leaves room to choose by price and speed, and a shop can start without changing the courier it already works with.
Sources
- support.sendcloud.com/hc/en-us/search checked October 1, 2026
Backs: Pickup options
“How can I request a parcel pick-up? ... Simply drop off your parcel at an InPost parcel locker”
- sendcloud.com checked October 1, 2026
Backs: Markets, Price from
“Sendcloud fully supports shipping from 8 European nations: Austria, Belgium, France, Germany, Italy, the Netherlands, Spain, and the United Kingdom.”
- sendcloud.com/about-us checked October 1, 2026
Backs: Founded, Headquarters
“2012 Built the first version of Sendcloud: a basic label-printing tool for PostNL parcels.”
- sendcloud.com/carriers checked October 1, 2026
Backs: Couriers compared (couriers), Services
“Instantly connect to 170+ couriers”
- sendcloud.com/pricing checked October 1, 2026
Backs: Support channels
“All our customers have access to email and live chat support. Starting from the Growth plan, we offer phone support for more immediate assistance.”
- sendcloud.com/terms-conditions checked October 1, 2026
Backs: Legal entity
“Netherlands, Belgium, Spain, Rest of world | Sendcloud B.V. | 66572959 | Stadhuisplein 10, 5611 EM Eindhoven, the Netherlands”
Compiled from 6 source pages, checked October 1, 2026. We did not open an account.