Packlink review
Updated October 1, 2026 · StampCue Editorial Team · Facts checked October 1, 2026
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Our verdict
Packlink suits small sellers and office managers who want several courier rates in one place before they book, with national rates from £2.25 and pickup at collection, drop-off or locker points. The starting rate is a headline before VAT, so a single parcel lands above the advertised figure.
Key facts
- Best for
- Small shippers who want several courier rates in the same booking flow.
- Couriers compared (couriers)
- 9↗
- Price from
- £2.25↗
- Markets
- GB, ES, IE, FR, DE, NL, BE, LU, PT, IT, AT, DK, SE, NO, FI, GR, PL, CZ, HU, RO, CH, US, CA, MX, AU, NZ, CN, HK, IN, JP, MY, SG, PH, TH, AE, ZA, IL, TR, RU↗
- Legal entity
- Auctane, S.L.U.↗
- Headquarters
- Spain↗
- Support channels
- Email, Chat, Help-centre↗
- Services
- Parcel comparison, Courier booking, International shipping, Pallet shipping, Freight forwarding, Same day courier
- Pickup options
- Collection, Drop off, Locker
- Official website
- packlink.com
Facts checked October 1, 2026, 4 sources
Pros and cons
Pros
- National rates start at £2.25, which keeps a first small parcel an inexpensive way to try the booking.
- The same parcel is quoted across 9 couriers, so the carrier choice is made on rate and service.
- The published terms name the operator as Auctane, S.L.U., domiciled in Spain, so you can see which company stands behind a booking.
- Pickup covers collection, a drop-off location and locker points, so a sender with no reception or van can still hand a parcel over.
Cons
- No phone line: support runs on email, chat and help centre only.
- The £2.25 starting rate is quoted before VAT, so the invoice reads higher than the headline figure.
- The £2.25 figure covers a national parcel at the lightest weight band, and each of the 9 couriers prices its own services, so your own rate settles once the parcel details are in.
Who it suits
- Small sellers who want to see what several couriers will charge for the same parcel before committing to one of them.
- Shippers sending into Europe, North America and Asia-Pacific who need a collection, a drop-off or a locker point to suit the day.
- Office managers whose consignments range from a small parcel to a pallet, and who want freight and same-day work booked through the same account.
Who should look elsewhere
- Anyone who needs to sort a delivery problem by phone; support runs through email, chat and a help centre.
- Senders who want a fixed courier relationship; every booking compares the 9 couriers networks afresh.
- Shippers whose customers promise destinations outside the quoted list, so check 39 countries including the United Kingdom, Spain and Ireland before committing to a date.
Who runs it
Packlink is run by Auctane, S.L.U., which is domiciled in Spain. The same company is named as the owner of the site in its published terms, so the operator behind a booking, the invoices and any complaint all sit with the same named entity. The terms also set out the route for a delivery query or a billing question, which is where a problem usually starts. Support comes through email, live chat and a help centre, and the terms ask for questions to be raised through the chat, the form on the site or the email address the booking was made with. A sender working from a shared office account can therefore keep the booking reference with the message, so the question ties back to the right shipment.
How Packlink compares
9.3 vs 9.4
9.3 vs 8.9
9.3 vs 8.1
9.3 vs 8.4
9.3 vs 9.5
9.3 vs 9.4
9.3 vs 8.0
9.3 vs 8.0
9.3 vs 8.0
9.3 vs 8.0
9.3 vs 8.0
9.3 vs 8.0
9.3 vs 8.0
9.3 vs 8.0
Frequently asked questions
What does the starting rate cover?+
National rates start at £2.25, and the figure is quoted before VAT, so the amount on an invoice reads higher than the headline number. The starting rate sits at the light end of the scale for parcels sent within the country, and the rate for your own shipment appears once you enter its weight, dimensions and destination.
How many couriers can I compare on one booking?+
The site quotes 9 couriers, with names such as Royal Mail, DHL, UPS, GLS and InPost among those listed. Each courier prices its own services, so the comparison fills in from the parcel details you enter rather than from one published price list, which makes the page worth returning to when a shipment changes shape or destination.
Can I drop a parcel off instead of booking a collection?+
Pickup runs on collection, drop off and locker, so a booking can be a collection, a drop-off or a locker point. Drop-off and locker options suit sites with no room for a courier to wait outside, while a collection keeps the pickup at an address you choose. The pickup choice is made as part of the booking rather than after it.
Who runs the service?+
The company behind the site is domiciled in Spain and is named in the published terms, so you can check which legal entity you are dealing with before placing a booking. The same terms cover the booking itself, and that is where a question about a delivery or an invoice would start.
Which countries can I ship to?+
Coverage runs from Europe through North America, Asia-Pacific and the Middle East, with each of the 9 couriers setting its own lanes. Rates come from the carriers rather than a single price list, so check the destination when you book: a country appearing on the destination list does not mean every carrier serves it.
Sources
- packlink.com checked October 1, 2026
Backs: Price from
“Send your packages from £2.25 (exc. VAT) ... National rates up to 1kg From £2.25 VAT exc.”
- packlink.com/en-GB/couriers checked October 1, 2026
Backs: Couriers compared (couriers), Pickup options
“Couriers we work with: Royal Mail, DHL, GLS, UPS, Evri, TNT, DPD, InPost, Yodel Direct”
- packlink.com/en-GB/delivery-services checked October 1, 2026
Backs: Services
“Air Freight Shipping ... Cheapest Parcel Delivery ... Pallet Delivery ... Same-day Delivery ... Overnight Delivery”
- packlink.com/en-GB/international-shipping checked October 1, 2026
Backs: Markets
“Where can you ship to? ... Send parcel to Europe, the USA or another continent ... most popular destinations”
- packlink.com/en-GB/terms-and-conditions checked October 1, 2026
Backs: Headquarters, Legal entity, Support channels
“Auctane, S.L.U., with CIF B83357863 ... domiciled on the Paseo Imperial, 14, 28005, Madrid”
Compiled from 5 source pages, checked October 1, 2026. We did not open an account.
Related by the facts
Packlink
Small shippers who want several courier rates in the same booking flow.