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Ink Factory review

Updated October 1, 2026 · StampCue Editorial Team · Facts checked October 1, 2026

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Our verdict

Ink Factory suits UK offices and home users who need cartridges, photo paper and printers from the same supplier. Delivery is free on orders over £15, standard orders arrive in 1 to 2 working days, and the store is run by Ink Cartridges Limited.

Key facts

Best for
UK cartridge, photo paper and printer refills that clear £15.
Turnaround time
1 to 2 days↗
Free shipping threshold
£15↗
Online design tool
No↗
Free file check
No↗
Markets
GB↗
Legal entity
Ink Cartridges Limited↗
Headquarters
United Kingdom↗
Founded
1999↗
Support channels
Email, Phone, Help-centre↗
Official website
inkfactory.com

Office supply stores

Next-day delivery
Yes↗
Departments
Ink and toner, Paper, Office machines

Facts checked October 1, 2026, 3 sources

Apps and profiles

Elsewhere
TrustpilotX

Pros and cons

Pros

  • Free delivery on orders over £15 takes the postage line off routine refills.
  • Standard delivery arrives in 1 to 2 working days, Monday to Friday.
  • Ink, photo paper and printers share the same store, so a machine and the ink it needs can ship together.
  • Serving customers online since 1999 gives the store a long trading record.

Cons

  • There is no online designer, so you cannot lay out a product in the store and have it printed in the same visit.
  • No file check runs before an order, so a file with a problem is not caught before it goes to print.
  • Shipping outside the UK is not among its markets (the United Kingdom), so readers elsewhere need a supplier closer to home.

Ready to try Ink Factory?

Scored 8.8 / 10 by StampCue.

See alternatives

Who it suits

  • UK offices that restock cartridges and photo paper often enough to pass £15.
  • Home users and small print rooms buying a printer alongside its ink.
  • Shoppers who need goods on site inside 1 to 2 working days.

Who should look elsewhere

  • Buyers outside the UK, since orders do not travel beyond the home market.
  • People who want to design their own print products, because the store has no online designer.
  • New buyers who want a file checked before printing, since no file check runs.

Core features

Standard delivery takes 1 to 2 working days and runs Monday to Friday, so an order placed late on a Friday waits for the next working week before it even starts moving. There is no online designer in the store, which means products arrive ready made and you order against a catalogue rather than building a layout yourself. There is also no file check before an order reaches the printer, so a file with a problem is not stopped early. Regular buyers who know the products they want lose nothing by that, while newer customers get less help before an order is locked in.

The company behind it

Ink Factory is operated by Ink Cartridges Limited, a company registered in the United Kingdom. It has served customers online since 1999, so the store sits on a long trading record rather than a recent launch. Support runs on email, phone and help centre, so an order question reaches the same UK company that runs the shop rather than an outsourced call centre. Buyers who want a named operator standing behind their ink supply, photo paper and printers have that here, and the contact routes cover the questions a small team actually gets asked, from a wrong cartridge to a late delivery.

How Ink Factory compares

Where Ink Factory is available

Available
United Kingdom

Countries from the brand (Source, checked October 1, 2026)

Frequently asked questions

How much does delivery cost at Ink Factory?+

Delivery is free on orders over £15. An order below that cutoff does not qualify, so a single refill is worth adding to an existing basket before checkout. Paid orders still move through standard delivery in 1 to 2 working days.

How quickly will my order arrive?+

Standard delivery takes 1 to 2 working days and runs Monday to Friday. There is no weekend or Sunday movement on that service, so an order placed on a Friday waits for Monday. If a deadline sits inside the window, the order has to go in earlier.

What does Ink Factory sell?+

The range covers ink and toner, photo paper, and printers, so a machine and the ink it needs can arrive together. The company describes its catalogue as among the largest of cartridges, paper and printers, and it has sold online since 1999.

Can I buy a printer as well as ink from Ink Factory?+

Printers sit in the range next to ink and photo paper, so a machine and its consumables come from the same store. The store does not offer an online designer or a file check, so the products are ready made rather than files you build and upload yourself.

Does Ink Factory ship outside the UK?+

No, orders do not travel outside the UK. Shoppers in Europe and North America will need a supplier in their own market, while UK delivery is free over £15 and standard orders take 1 to 2 working days.

Who runs Ink Factory?+

Ink Factory is operated by Ink Cartridges Limited, registered in the United Kingdom, and it has served customers online since 1999. The store is run by that named company, so a buyer knows who stands behind an order and who to approach when something goes wrong.

Can I design a product on the Ink Factory site?+

No online designer is offered, so products arrive ready made rather than laid out by you. There is also no file check before an order, which means a file with a problem is not stopped before printing. Repeat buyers who know the products they want lose nothing by that, but newer customers get less help.

How do I get help if an order goes wrong?+

Support comes from the same UK company that runs the store, Ink Cartridges Limited, and covers phone, email, and a help centre. A phone call suits an order that has gone wrong on the day it was due, while the help centre handles the routine questions about products and delivery.

Sources

  • inkfactory.com/pages/about-us checked October 1, 2026

    Backs: Free file check, Founded, Headquarters, Legal entity, Online design tool, Departments

    “one of the largest ranges of ink cartridges, photo paper & printers”

  • inkfactory.com/pages/contact-us checked October 1, 2026

    Backs: Support channels

    “Telephone number: 0333 344 6843”

  • inkfactory.com/pages/delivery checked October 1, 2026

    Backs: Free shipping threshold, Markets, Next-day delivery, Turnaround time

    “We offer free delivery on orders above GBP15.”

Compiled from 3 source pages, checked October 1, 2026. We did not open an account.

Not confirmed yet: Products.

Ink Factory

UK cartridge, photo paper and printer refills that clear £15.

8.8/10See alternatives